Our process has been refined through decades of experiences and during hundreds of major renovation projects.
While other companies shoot for low bids and promises of speedy work, we know quality craftsmanship and attention to detail takes great effort.
We’ll set your project up for success by following a proven process which accounts for as many of the unknowns as possible.
Here’s what you can expect by working with R.J. Tilley on your next kitchen or bathroom renovation:
Step 1: Assess the scope of the project
During an appointment to your home, we’ll gather the necessary information to begin planning your project.
We’ll ask you about the style you’re looking for, the problems you’re trying to solve, your preferred materials, and your budget.
We’ll also take measurements of your space so we can confidently and accurately design and estimate your project.
Step 2: Select materials and other design elements
You’ll need to visit our showroom to select materials and to review your project design.
The materials chosen can have a great impact on the project cost, so we’ll guide you through your options so you can maximize your budget while maintaining your vision. R.J. Tilley is a one-stop-shop – we have all of the latest options in flooring, fixtures, cabinets, tile, and countertops available under one roof.
Step 3: Final design and estimate
Based on the materials selected and other design features discussed with your designer, we’ll prepare a project contract which includes the project cost and start date.
We’ll begin your project once all materials are in our possession in order to minimize inconvenience to you and your family. Depending on the materials you choose, this generally takes 4-6 weeks.
Step 4: The project begins
With all of the project materials in-hand, our work can begin. Our project managers will be available to communicate our progress and answer any questions or concerns you may have.
Step 5: Project completion & final walk through
Your satisfaction is our priority. As soon as your project is complete, we’ll do a final walk-through to ensure all work was done to your satisfaction.
Our staff is highly experienced, and we expect nothing short of high quality work. We back this up with a 2-year warranty on all workmanship.