Sump Pump Repair in Glen Allen
Licensed Plumbers Serving Glen Allen, VA Since 1976. Available 24/7.
When a sump pump stops working, your basement is unprotected at exactly the moment it needs to be working. R.J. Tilley Plumbing & Remodeling has been repairing sump pumps for Glen Allen homeowners since 1976, and our licensed plumbers are available 24 hours a day for emergency failures. We offer same-day service on plumbing calls, so a malfunctioning pump doesn’t have to become a flooded basement.
Greater Richmond and Henrico County see significant seasonal rainfall and rapid snowmelt that put real demand on residential sump systems. We know what those conditions do to pumps, and we come prepared.
Need sump pump repair in Glen Allen? Call us at (804) 979-2525 or fill out our online contact form. Emergency service is available around the clock.
Sump Pump Repairs We Handle
Most sump pump problems come down to a handful of components. We diagnose and repair the full system, not just the most obvious symptom.
Common repairs we perform:
- Float switch replacement: A stuck or corroded float switch is one of the most frequent causes of pump failure, preventing the pump from activating when water rises in the pit.
- Check valve replacement: A failed check valve lets discharged water flow back into the pit, forcing the pump to cycle constantly and wearing the motor prematurely.
- Discharge line clearing: A frozen or blocked discharge line stops water from leaving the system even when the motor runs fine.
- Motor and impeller service: Grinding or rattling during operation often points to a worn submersible pump motor or damaged impeller.
- Sump pit debris removal: Sediment and debris in the pit can jam the pump and obstruct the float switch.
- Power and wiring issues: We check the electrical connection and confirm the pump is receiving reliable power.
When a pump is beyond repair, we replace it with a dependable model suited to your home’s water intrusion volume. We also install battery backup sump pump systems to provide continued protection during power outages, which often coincide with the storms that stress the system most. Routine maintenance and inspections are available to catch developing problems before they turn into failures.
Why Glen Allen Homeowners Call R.J. Tilley Plumbing & Remodeling
We’re a family-owned company that’s been part of this community since 1976. Our plumbers are licensed, employed in-house, and backed by an A+ BBB rating that reflects decades of consistent work. No subcontractors on our repair calls, and no surprise charges after the job.
We’re a repeat Best Of winner in plumbing, and when you call us for sump pump repair, you’re working with the same team that handles all residential plumbing for Glen Allen and the surrounding Richmond area. If a related plumbing issue turns up during the visit, we can address it on the spot.
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Excellent Experience
“I will definitely call R.J. Tilley again! Each person I talked with in the office was very nice.”- Bonnie T. -
Above and Beyond!
“Prompt, professional, and got the job done right.”- Lindsey D. -
Highly Recommend!
“First time using RJ Tilley and it was super! Best I've ever experienced with a plumbing company.”- Mickey P. -
5+ Stars
“I would highly recommend them and will be using them again for any future issues!”- Ryan P. -
Amazing Service!
“Trustworthy and fair pricing for an after-hours call. RJ Tilley will be our go-to plumbing service for our home.”- Emily W. -
Perfect Service Again!
“Very professional, courteous, and efficient at everything.”- Geoffrey P.
Warning Signs Your Sump Pump Needs Repair
Catching a problem early is far better than discovering it during a storm. If you notice any of the following, it’s worth having the system looked at before conditions get worse.
Signs to watch for:
- The pump runs constantly or cycles far more frequently than normal
- Grinding, rattling, or unusual noises during operation
- The pump doesn’t activate when water is present in the pit
- Visible rust, corrosion, or moisture around the pump housing
- Water stains on basement walls, standing water near the pit, or musty odors
- The pump is 7 to 10 years old or older, approaching the end of its typical service life
Repair or Replace: What Makes Sense for Your Pump
Not every repair is worth making. We assess your current system honestly and walk you through the options without pressure.
Repair is usually the right call when the pump is relatively young and the problem is isolated to a single component, like a float switch or check valve. Replacement tends to make more financial sense when the pump is at or past 10 years old, has failed repeatedly, or can’t keep up with your home’s water intrusion. In either case, adding a battery backup system at the same time can provide continued protection during power outages. When we recommend replacement, we install a pump built to handle your home’s specific conditions and explain our reasoning so you can make a confident decision.
Schedule Sump Pump Repair in Glen Allen
Don’t wait on a pump that’s showing signs of trouble. Call R.J. Tilley Plumbing & Remodeling at (804) 979-2525 or use our online contact form to schedule service. We serve Glen Allen and the Greater Richmond area, with 24-hour emergency availability for urgent failures.